October 2 – 6, 2023 Morogoro Hotel, Morogoro
What you will learn, practice & do
- How to plan for a Customer Experience mapping exercise
- How to implement customer experience mapping
- How to analyse data from customer experience mapping
- How to translate findings from customer experience mapping into value adding actions
- How to write Customer experience mapping report
Who should attend
- Commercial Managers & Officers
- Customer Service Managers & officers
How much : TZS 950,000/=
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